Privacy Policy for Research Edge

At ResearchEdge website (“we,” “our,” “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our services, whether online or offline.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and other details you provide when booking an appointment, filling out a form, or contacting us.

  • Medical Information: Health history, symptoms, prescriptions, and treatment details shared for consultation purposes.

  • Technical Information: IP address, browser type, device details, and cookies when you access our website.

2. How We Use Your Information

Your information may be used to:

  • Provide medical consultation, diagnosis, and treatment.

  • Schedule and manage appointments.

  • Improve our services and patient care.

  • Send reminders, updates, or important notifications related to your health or appointments.

  • Comply with legal or regulatory requirements.

3. Data Sharing & Disclosure

We respect the confidentiality of your data. We do not sell or rent your personal information to third parties. Your information may only be shared:

  • With your consent, for referral or collaborative treatment.

  • With trusted service providers (e.g., appointment software, payment gateways) who assist in running our services.

  • When required by law, regulation, or court order.

4. Data Protection & Security

We implement strict technical and organizational measures to protect your personal and medical data from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access and request a copy of your personal information.

  • Request corrections to inaccurate or incomplete data.

  • Withdraw consent (where applicable).

  • Request deletion of your personal data, subject to medical and legal obligations.

6. Cookies & Website Tracking

Our website may use cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings, but some features may not function properly.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in practices or regulations. Any updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

📞 Call Us: +966 55 040 9099
📧 Write Us: deb@researchedge.org